AI collections expert
Meet Lucy
Get paid faster. Reduce DSO. Recover more of your A/R without adding headcount.
Lucy actively engages your clients, not just reminds them — making calls, sending messages, and following up with the precision, consistency, and intelligence your receivables deserve.
AI voice, SMS, and email follow up for firms that want faster payments, fewer manual touches, and stronger cash flow control. Lucy works 24/7. Never misses a follow up. Always on brand.
Lucy is smartAR’s AI accounts receivable software solution for firms that want more than automated reminders. Built for professional service businesses, Lucy actively manages receivables engagement across phone, SMS, and email so follow up happens sooner, conversations are captured clearly, and payment momentum is not left to chance.
AI driven A/R is already unlocking trapped cash.
In an early installation an AI A/R agent helped recover overdue revenue, reduce DSO, and shift manual calling effort back into higher value work.
$842k+
Recovered in overdue payments
61%
Reduction in DSO
30+ days
DSO improvement reported
Case study results are from Abivo customer OFS Group and are provided as technology proof points, not a guaranteed outcome for every firm.
Most follow ups do not fail because of intent. They fail because of consistency.
Your team is busy. Systems send reminders. But invoices still slip through the cracks.
Follow ups get delayed
Messages are inconsistent
Calls do not get made
Why Lucy matters
Lucy changes that.
Lucy is smartAR’s AI powered collections expert, designed to actively engage your clients, not just remind them.
She works across calls, SMS, and email to deliver timely, professional follow ups that feel human and drive action.
No gaps. No delays. No missed opportunities.
How Lucy works
A smarter layer of communication, automation, and follow through built for real accounts receivable workflows.
01
Multi channel engagement
Phone, SMS, and email. Lucy connects with your clients where they are most likely to respond.
02
Consistent follow up
Every invoice tracked. Every step completed. Nothing left sitting in the queue.
03
Real time responsiveness
Lucy adapts to client behaviour and keeps momentum moving without losing the human feel.
04
Built into your workflow
Integrated with CollectPlus to support a smoother receivables process from first reminder through to payment.
This is not just automation. It is intelligent action.
Most platforms automate reminders. Lucy actively manages engagement.
Powered by advanced AI technology, Lucy combines human like communication with real time decisioning at scale.
All underpinned by smartAR’s proven collections methodology and integrated with CollectPlus.
Why firms are adopting AI accounts receivable software
Professional service firms often run into the same accounts receivable issues. Follow ups get delayed, communication becomes inconsistent, and outstanding invoices sit longer than they should. AI accounts receivable software helps solve this by creating a more reliable, scalable follow up process.
Lucy helps firms improve collection consistency across every stage of the receivables cycle. Instead of relying on manual chasing alone, teams can use Lucy to support client communication through calls, SMS, and email in a way that feels timely, professional, and aligned with their brand.
For firms focused on cash flow, debtor day reduction, and a better client experience, AI accounts receivable software offers a smarter way to manage the work that often slips through the cracks. You can also read more about accounts receivable systems or learn more about Fee Funding.
Try Lucy live
Hear what intelligent A/R follow up actually sounds like.
Lucy does not just send another reminder. She holds a natural, professional payment conversation and keeps the next step moving.
Meet Lucy
Your always on AI accounts receivable specialist.
Lucy makes calls, sends messages, and follows up with the precision and consistency that keeps your receivables moving. Enter your number and hear what a real collections conversation can sound like.
- Natural, on brand collections conversations
- Handles promises to pay, callbacks, and disputes
- Consistent follow through on every invoice
Enter your name and number and Lucy will ring you in moments.
Explore CollectPlus | Learn more about the technology behind Lucy
The result? Faster payments. Less effort. Better control.
- Reduced debtor days
- Improved cash flow predictability
- Less manual chasing
- More time for your team
- Stronger client relationships
- More consistent follow up
Most firms do not have a collections problem.
They have a consistency problem.
Lucy solves that at scale.
Ready to meet Lucy?
See how AI driven collections can help you follow up faster, recover more consistently, and protect client relationships without adding headcount.