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AI collections expert

Meet Lucy

Your always on accounts receivable expert, making calls, sending messages, and following up with precision, consistency, and intelligence.

Powered by leading AI technology, Lucy works quietly in the background to make sure every invoice gets the attention it deserves.

AI accounts receivable software helping professional services teams communicate with clients

Works 24 7. Never misses a follow up. Always on brand.

Lucy is smartAR’s AI accounts receivable software solution for firms that want faster follow up, more consistent client communication, and better cash flow control. Built for professional service businesses, Lucy helps automate collections activity across phone, SMS, and email while keeping the client experience professional and relationship focused.

Most follow ups do not fail because of intent. They fail because of consistency.

Your team is busy. Systems send reminders. But invoices still slip through the cracks.

Follow ups get delayed

Messages are inconsistent

Calls do not get made

Why Lucy matters

Lucy changes that.

Lucy is smartAR’s AI powered collections expert, designed to actively engage your clients, not just remind them.

She works across calls, SMS, and email to deliver timely, professional follow ups that feel human and drive action.

No gaps. No delays. No missed opportunities.

How Lucy works

A smarter layer of communication, automation, and follow through built for real accounts receivable workflows.

01

Multi channel engagement

Phone, SMS, and email. Lucy connects with your clients where they are most likely to respond.

02

Consistent follow up

Every invoice tracked. Every step completed. Nothing left sitting in the queue.

03

Real time responsiveness

Lucy adapts to client behaviour and keeps momentum moving without losing the human feel.

04

Built into your workflow

Integrated with CollectPlus to support a smoother receivables process from first reminder through to payment.

This is not just automation. It is intelligent action.

Most platforms automate reminders. Lucy actively manages engagement.

Powered by advanced AI technology, Lucy combines human like communication with real time decisioning at scale.

All underpinned by smartAR’s proven collections methodology and integrated with CollectPlus.

AI accounts receivable software workflow illustration for smarter follow up

Why firms are adopting AI accounts receivable software

Professional service firms often run into the same accounts receivable issues. Follow ups get delayed, communication becomes inconsistent, and outstanding invoices sit longer than they should. AI accounts receivable software helps solve this by creating a more reliable, scalable follow up process.

Lucy helps firms improve collection consistency across every stage of the receivables cycle. Instead of relying on manual chasing alone, teams can use Lucy to support client communication through calls, SMS, and email in a way that feels timely, professional, and aligned with their brand.

For firms focused on cash flow, debtor day reduction, and a better client experience, AI accounts receivable software offers a smarter way to manage the work that often slips through the cracks. You can also read more about accounts receivable systems or learn more about Fee Funding.

What Lucy actually does

Experience how Lucy engages, follows up, and drives payment in real time.

Explore CollectPlus  |  Learn more about the technology behind Lucy

The result? Faster payments. Less effort. Better control.

  • Reduced debtor days
  • Improved cash flow predictability
  • Less manual chasing
  • More time for your team
  • Stronger client relationships
  • More consistent follow up

Most firms do not have a collections problem.
They have a consistency problem.

Lucy solves that at scale.

Ready to meet Lucy?

See how AI driven collections can transform your accounts receivable without adding headcount.