Case Study: McCulloch & Partners. Offering smartAR Fee Funding since 2008

For almost 150 years, McCulloch & Partners have provided accountancy and advisory services for people and businesses in the lower South Island of New Zealand. Locally owned and operated, McCulloch & Partners pride themselves on their connection to their local communities and deep understanding of the local business environment, particularly in their office locations of Invercargill, Queenstown and Te Anau.

Client focussed, and servicing a range of industries including primary industry, tourism and commercial manufacturing, McCulloch & Partners provide responsive and proactive service to their many clients, including flexibility of payments.

Solution

In 2008 the firm identified an ongoing issue with slow payers and overdue debtors and the firm’s partners agreed that accounts receivable management should be outsourced.

Through mutual partner agreement, they decided to offer their clients a professional solution to solve the problem. For more than 10 years, McCulloch & Partners have offered smartAR’s Fee Funding solution to their clients.

“We highly recommend smartAR Fee Funding – we always find their staff helpful, efficient and professional to deal with. Fee funding assists our cash flow and some clients who find their working capital stretched for a variety of reasons find it a convenient way to pay their accountancy fees.”

Ross Jackson, Partner

Results

McCulloch & Partners were already using smartAR’s Virtual Ledger Management solution, so it was a no brainer to trial smartAR’s Fee Funding solution, rather than shopping around for alternative options. The flexible payment offering was seen as a win/win for clients and the firm – using a trusted supplier (smartAR) to deliver more flexible payment options to clients, while McCulloch & Partners receive their fees up front, and often earlier than they would have otherwise.

The firm has found it useful that once clients apply for fee funding, the management of the service is completely taken care of by smartAR. Many clients are now used to the fee funding service and it is their preferred payment option.

Over the years, a small number of clients have defaulted, and a new arrangement has had to be worked through, but this is very much the minority of businesses. The implementation of fee funding is seen as an accounts receivable success story.

Improved working capital

Reduced debtor days

Partners freed up for the work they love

Like the results you see above? Contact us to discover how you can leverage your accounts receivable resource to unblock cash flow quickly.

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