Before we dive in, let’s acknowledge the elephant in the room. AI is here to potentially make jobs easier, NOT to have your staff worry about job security. It can’t enjoy a good cup of coffee or appreciate a spreadsheet’s beauty like you do!
Let’s jump in now with some key observations of exactly how AI can make an AR team members job easier:
Automation of Manual Tasks:
- Generative AI is like the diligent intern who never sleeps, automating the grunt work of invoice processing and follow-ups
- It’s not about replacing you; it’s about giving you the time to focus on more complex tasks, like explaining to clients why “cash flow” isn’t a new yoga move.
Improving Cash Flow Forecasting:
- With AI, forecasting becomes less of guessing and more of science, predicting when payments will come in with eerie accuracy.
- Imagine knowing your cash flow future – it’s like having a financial crystal ball without the hocus pocus.
Personalizing Collection Strategies:
- AI tailors’ collection approaches to individual clients, because let’s face it, every client is as unique as an accountant’s tie collection.
- It’s about understanding that John pays promptly, but Jane… might need a gentle nudge or a friendly reminder meme.
Efficient Deductions Processing:
- Generative AI can sift through deductions and disputes faster than a CA can say “tax season”.
- It’s like having a superpower, but instead of flying, you’re zipping through deductions at lightning speed.
Elevating Customer Experience:
- By handling routine inquiries, AI allows you to engage in more meaningful interactions with clients.
- It’s about creating relationships, not just transactions. After all, you’re not just accountants; you’re financial therapists!
In conclusion, generative AI is not here to steal jobs but to enhance the role of finance professionals.
It’s about working smarter, not harder, and maybe, just maybe, leaving the office while the sun’s still out.
Thank you for your time, and remember, AI might be the future, but it’s your expertise that shapes it!
The above article was written by Microsoft AI “Copilot”. No surprises there, a lot of web content is. We think this example carries two distinctive narratives worth commenting on:
- Embrace AI. The phrase “AI is not here to steal jobs but to enhance the role of finance professionals.” is clearly simplistic and frankly wrong. AI will BOTH steal many jobs (improve efficiency) AND enhance some roles.
- Formulaically Factual. The attempted humour (the prompt asked for a self-deprecating tone) is ham fisted. I’d wager that 90% of the folks who have read to this footer guessed there was a tone about the article that felt “non-human”. Let me know if you agree.