Send certified documents
How it works
To verify your identity using certified documents, take your current identity documents (see below for options) to a Lawyer, Accountant, or Justice of the Peace. They will certify these documents by making a copy, stamping, dating, and signing them.
You can then send these certified copies to us either through email or by courier, using the details below. Please note these documents need to be certified within the last three months in order to be valid.
What documents to take
The Lawyer, Accountant, or Justice of the Peace will need to see a combination of the following documents.
These are examples of the most commonly used. If you cannot provide the following, please contact us.
- Combo 1: Current Passport, and letter / statement with your home address.
- Combo 2: Valid Driver Licence, Bank Card, and letter / statement with your home address.
- Combo 3: National ID Card, Bank Card, and letter / statement with your home address.
Restrictions on document certification
The trusted referee who certifies your documents must not be:
- Related to you; for example, a trusted referee cannot be your parent, child, brother, sister, aunt, uncle or cousin
- Your spouse or partner
- A person who lives at the same address as you
- A person involved in the transaction or business requiring the certification
For more information on verification requirements, please refer to this AML/CTF ID Verification Checklist.
Send them to us
Courier Documents
________________
smartAR, Level 25, 100 Mount Street North Sydney NSW 2060
Prefer a different way to verify your identity?
If you would prefer to verify your identity online through your computer / smartphone, or would rather meet us face-to-face, select one of the options below.
The fastest way to verify your identity is by using our online biometric portal. All you need is your identity documents, and a computer / smartphone with a camera.
See us in-person
Arrange an in-person meeting with us at your convenience and we will verify your identity. You can visit our office, or we can come to you. Please remember to bring:
1. Current Passport / Driver Licence
2. Proof of address
Why am I being asked this?
Under the Australian Anti-Money Laundering legislation, we must verify your name, date of birth, and home address.
This verification can be achieved in several ways using identity documents, and the most common documents used are either your passport or driver licence.
I need help!
Have a question?
Want some help verifying your identity?
Send us an email and we’ll be in touch soon.
Incorrect contact details?
Let us know.
We’re here to help.
Email us by clicking the button below.
Privacy notice
This information is collected through smartAR to fulfill obligations under the AU AML/CTF Act 2006. It is not used for any other purpose.
For more information on how we handle your personal details, please see the smartAR privacy policy here.
